Liveblog: Weekend Linklings

Liveblog:

Weekend Linklings

Sat, May 9, 2015 at 9:14 AM by Doc Searls.

Weekend Linklings

Toward the talks I'll be giving in Wellington and Melbourne
- Enabling Digital Identity and Privacy in a Connected World, 18-19 May, Te Papa, Wellington, NZ.
  - Title: Privacy is personal
  - Abstract: While privacy is a hot topic in the digital world, it’s not in the physical one. That’s because we’ve had about twenty years to develop privacy technologies and norms in the online world, and ten thousand years or more to do the same in the physical one. How will we create the digital equivalent of clothing, shelter, doors, windows, shades and other physical means for controlling how much we reveal to the world? And how will we develop the full respect for personal privacy on which civilized life depends? Hint: identity is key. So is anonymity.
  - The Conference is presented by Victoria University of Wellington, the Department of Internal Affairs and the Office of the Privacy Commissioner.
  - Fodder:
    - Big Other: Surveillance Capitalism and the Prospects of an Information Civilization, by Shoshana Zuboff.
- CustomerTECH X Summit
  - Wednesday, 20th May, 4:40 pm - 5:15 pm panel on the topic of "What it takes to be customer centric,"
    - Jive:
      - What it takes to be customer centric
      - Creativity at the heart of building personalised product experiences
      - Using customer insight to influence customer behaviour and weave in loyalty through experiences
      - Employing analytics to understand the pulse of the consumer and identify what this consumer is gravitating towards
      - Playing safe and well with privacy and customer integrit
    - Moderator: Adam Posner, CEO, Directivity
    - Panelists:
      - David Koch, Chairman, Port Adelaide Football Club and co-host, Sunrise Breakfast Show, Channel Seven
      - Sonia Bijelic, Head of Marketing, Cricket Australia
      - Antony Ugoni, Head of Marketplace Analytics, Seek
      - Doc Searls, Director of ProjectVRM, Berkman Center, Harvard University
      - Ryan Caudle, Industry Lead, Google Geo
  - Thursday, 21st May, 10-10:30am Keynote, currently titled "As the customers become more independent and powerful, only those that are ready for the change will survive. Where do you stand?" Bullet jive:
    - VRM: Discover the tools by which individuals create and control relationships with companies
    - While marketers look for more ways to get ‘personal with customers’ and employ big data analytics to their strategies, the new age customer will get personal in their own ways, with their own tools.
    - The boundaries of privacy – analytics, ibeacons and connectivity
    - The age of the consumer: Demand drives supply far more directly than ever before
  - Thursday, 21st May 11:30-11:50 am, at the CustomerTECH X Theatre, to present "Getting real loyalty come back into full play for the ever connected consumer" (Not listed on the current published agenda.)
- Today is the last in Australia's Privacy Awareness Week. (But I think it's already tomorrow there.)
- Fodder:
  - Lorenzo Franceschi-Bicchierai in Motherboard: One of the Biggest Privacy Wins in Recent Memory Has Been Reversed. "The United States Court of Appeals for the Eleventh Circuit ruled that citizens have no expectation of privacy when it comes to records held by a third party, such as a cellphone company." Here's a .pdf of the ruling. It's clear, in reading this, that the headline above isn't correct. One can have some expectation of privacy. Also, it's not a great privacy case. A party found guilty of multiple robberies appealed his conviction on grounds that cell phone evidence violated his Fourth Amendment rights (protecting folks from unreasonable searches and siezures), which were not raised in defense at trial. The cell phone company, Metro PCS, revealed only location data for the number used by the defendant, and little more. The court goes into some detail on the degrees to which privacies were respected and protected. Still, there's no bright line in here, and the dissent is good. Scroll all the way down for that.
  - Michael P. Lynch in The Guardian: The philosophy of privacy: why surveillance reduces us to objects. Quotage
    - "...information privacy is linked to autonomy, and thereby to the concept of personhood itself.
    - "This becomes clear when we think about what goes missing when we lose information privacy. Imagine, for example, that you have a condition that compels you to say out loud every thought that comes into your head, whether you like it or not. Your most basic information – your thoughts – are no longer private; and in an obvious sense, you seem a less than autonomous agent. You are at the mercy of your condition; your decision to speak is not your own; your autonomy has been overruled.
    - "Now imagine that using mind-meld technology, I read your innermost thoughts without your knowledge. Here too I am diminishing your autonomy, but in a very different way. Like the doctor who makes a decision to operate without consulting the patient, I’m diminishing your autonomy by undermining it. I’m making your decision to share or not to share information with me completely moot. I’ve already made that decision for you...
    - "So whether or not the concept of information privacy – like that of a human right – is a creation of the modern age, the source of its value lies at the intersection of autonomy and personhood itself. That is a fact we would be wise not to forget, even if we cannot see the results of ignoring it."
  - Everything on Customer Commons.
Ben Grubb vs. Telstra
- Ben Grubb in the Sydney Morning Herald: Spies can access my metadata, so why can't I? My 15-month legal battle with Telstra. From October 14, 2014.
- Ben again: Me and my metadata: How I beat Telstra after my 22-month legal battle. From May 4, 2015.
Other stuff
- Mark Glaser's Live From BloggerCon 4.
- Demotivators
  - Platitudes
  - Self-esteem
  - Meetings
  - Pain
  - Underachievement
  - Survival
  - Distinction
  - Procrastination (still the best)